1. When the credentials in HelloID are incorrect there multiple ways to change them. Starting the application and entering the new credentials is the most simple way.
2. Enter the correct in the username and password and press the login button on the website. A replace your credentials bar will appear. The bar contains 4 options
|Save||The entered credentials will be saved as new default|
|The data I provided was incorrect||The entered credentials will not be saved|
|Not now||The entered credentials will not be saved|
|Close||Nothing will be saved and the bar will hide.|
3. When you press Save the credentials will be saved. Next time you start the application these will be used.