Introduction

HelloID provides robust single sign-on (SSO) capabilities for your users, so that they can access their applications with just a single logon. This saves them time and hassle, and it saves your organization money.

How Does Authentication Work?

In SSO jargon, the provider of an application is referred to as a Service Provider (SP). In order to connect to the widest array of Service Providers possible, HelloID supports industry-standard protocols such as SAML and OpenID. In addition to those protocols, HelloID offers support for some legacy web applications through sending a forms POST message, and through the HelloID browser plugin.

Add an Application

If you plan to offer SSO services to your organization through HelloID, you'll need to add desired applications to your HelloID environment. HelloID offers a wide variety of applications as part of its built-in catalog, which grows by the day. You can learn all about adding and configuring applications here.

Note: If you don't find the application you're looking for, you can establish a connection through one of the generic templates, or you can contact your local support office. We're always looking to grow HelloID's template library, and are happy to help!

Accessing SSO Applications

Once you've added one or more SSO applications, they will show up on the End User Dashboard of HelloID for any user who has rights to view them. From that point forward, users must simply click on the application's icon, and they are taken to the designated application. Depending on the application's configuration, HelloID also sends the relevant SSO information at the same time, such as a SAML token.

Disable Password Managers

For the best possible HelloID experience, we recommend that you disable the built-in password managers of your organization's web browsers. If these are not disabled, they may conflict with HelloID in cases where a password must be sent to a service provider as a form post or via the HelloID browser extension.