HelloID provides robust single sign-on (SSO) capabilities for your users, so that they can access their applications with just a single logon. This reduces password proliferation, thus easing the IT department's workload.
How Does Authentication Work?
In SSO jargon, the provider of an application is referred to as a Service Provider (SP). In order to connect to the widest array possible of Service Providers, HelloID supports all industry-standard SSO protocols as well non-standard scenarios. See Supported SSO protocols.
Add an Application
If you plan to offer SSO services to your organization through HelloID, you'll need to add desired applications to your HelloID environment. HelloID offers a wide variety of applications as part of its built-in catalog, which grows by the day. You can learn all about adding and configuring applications here.
Note: If you don't find the application you're looking for, you can establish a connection through one of the generic templates, or you can contact your local support office. We're always looking to grow HelloID's template library, and are happy to help!
Accessing SSO Applications
Once you've added one or more SSO applications, they will show up on the End User Dashboard of HelloID for any user who has viewing rights. From that point forward, users must simply click on the application's icon, and they are taken to the designated application. Depending on the application's configuration, HelloID also sends the relevant SSO information at the same time, such as a SAML token. Learn more about accessing applications here.
Disable Password Managers
For the best possible HelloID experience, we recommend that you disable the built-in password managers of your organization's web browsers. If these are not disabled, they may conflict with HelloID in cases where a password must be sent to a service provider as a form post or via the HelloID browser extension.