Introduction

Notifications may be used to communicate information to an organization's end users. When a notification is created in HelloID, it is displayed prominently on the HelloID User Dashboard for all authorized users. This is useful for communicating information about important events or downtime. To get started, navigate to Settings > Notifications on the HelloID Administrator Dashboard.

Create a Notification

1. On the Notifications Overview, click the Create Notification button.
   
2. On the General tab, you are presented with the following fields:
   • Title
     The title of the notification. Provide a brief summary of the notification.
   • Message
     The body of the message. Formatting can be included in the form of markdown syntax. Help with formatting syntax can be found by clicking on the Markdown syntax button. The message may also be personalized by inserting variables. E.g., {{audienceUser.firstName}}. Learn more about variables here.
   • Visible from (UTC)
     Set the date and time at which the notification will first be visible.
   • Has expire date
     Optionally set the date and time at which the notification will no longer be visible.
   • Color
     Choose a color/severity level for the notification.
   • Icon
     Choose an icon to display along with the message.
   
3. On the Audience tab, you may limit the visibility of your notification down to a subset of your end users.
   1. Expose to users
      Disabling this option will hide the notification from all users.
   2. Target specific groups
      Enable this option to select one or more groups for whom the notification will be visible. The notification will not be visible to end users who are not a member of the listed groups.
   
4. Click Save when you are finished to create the notification.

Notifications on user dashboard

The notification is visible on the HelloID User Dashboard. Any variables in the message are resolved (i.e., {{audienceUser.firstName}} becomes "John"). Click on Dismiss after the message is read. 

Dismissed notifications may be viewed by clicking on the bell icon in the menu bar.