An agent is responsible for operational processing, such as executing scheduled tasks or authenticating login requests. Agents are grouped inside pools in order to provide better performance and higher availability. Agent Pools allow an agent to execute or take over tasks when another agent is busy or fails.
Navigate to Agents via the side menu of the Administration Dashboard to get an overview of the Agent Pools used by your organization's HelloID environment.
The following information is listed for agent pools:
- Agent Pool Name
- Agent Name
- Local IP
Agent Pool Name
The name of each Agent Pool is displayed in the upper left of the field. The name is set when the Agent Pool is created and may be changed by clicking the Edit button. A label next to the Agent Pool name will specify whether it is the default pool or not.
Each Agent's name is specified under the Agent Name column.
The external IP address is specified under the IP column.
The internal IP address of the agent is specified under the Local IP column.
The agent version is specified under the Version column.