The security of your HelloID account is important, and knowing that you are the only one with access to it is key. To that end, you can view your account's security overview to see when and from where your account was last accessed, as well as which secondary authentication factors you are enrolled in.
To begin, click name in the top-right corner of the HelloID page, and select Security from the dropdown menu.
The security overview page is split into two section: Recent login activity and Second factors.
Recent login activity
In the Recent login activity section, we can see the last three logins for this account. We can see the following details for each login:
- How long ago the login happened
- The geographic location
- The originating IP address
- Which browser was used
- Whether or not a secondary factor was used
If you see activity here that you do not recognize, you'll need to contact your IT department—your account may be compromised and accessible by an unauthorized individual.
If your administrator has configured multi-factor authentication, then this section will show you which factor(s) you are enrolled in. In the screenshot below, for example, you can see that we are enrolled in the Authenticator app with a Pixel 2 XL mobile phone.