If your Portal Access Rule allows users to choose their MFA option, then you may configure which second factors are available for them to choose from. This is done through the 2FA Management section.
Navigate to Security > 2FA Management to get started.
Manage Second Factors
This section of the HelloID Admin Console will allow you to enable or disable various secondary authentication factors, which can be used in conjunction with the traditional username and password combination.
We recommend that you offer multiple options for your end users, so that they may choose the option that is best for them. For example, not all users may possess a suitable hardware token to use with the WebAuthn method.
If only a single method is selected, you will be presented with a warning that end users will not have alternative factors to choose from.
If you disable all factors, you will receive a warning that the end user will be logged in automatically without a second factor, after entering their username and password. This is the same as disabling multi-factor authentication.
Select the options that are right for your end users, and click Apply when you are finished.