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Hello and welcome to this HelloID Service Automation product release video for June 2020.
HelloID Service Automation is an User Management Self Service solution designed to delegate user management into the organisation. For example Delegate group management, Delegate distribution group management, delegate share management. It will help ICT departments to Prevent accumulation of licenses and access rights.
In this video I first I’d like to start with a PowerPoint presentation and then demo you the new functionalities.
We have four new items: We now have the option to delete Data sources, you were already able to edit and create them, but as of this release you can also delete data sources. Another new option is that you can approve workflows straight from email. In the current situation you still have to go via the portal but in the new release you can, straight from email, approve the workflow request from an end user. Even without being logged in into the HelloID portal. We also have two new reports, now you have a cost overview for a product and per user. Okay, let me demo these new functionalities to you.
The first item I’d like to show you is that you can now delete a data source, so I’m here in the data source section and this is a new option, delete the data source, and it gives you a confirmation message and the ability to edit the forms that use on that data source, so I can make another selection for another data source before I delete the data source. So I don’t break the form.
Approve workflow by email
Another new item is that we can approve by email, so first let me start as an end user, and I will request a product. This is a demo product, I’ll request it by email to demo this new functionality to you, and it will send an email request to the approver, so let me move over to the approver and show you that there is now an email requesting approval for that product. This is the email and this is the request for Tjeerd Seinen and I’m now logged in and receiving this email as the manager to give approval to that request and now I’m not logged in to the portal, so I can give an anonymous approval to that request. It’s configured in such a way that I can give a comment, if there was no comment request it would be immediately approved. Now the request has been approved.
The other new items are the two reports, so I can see the costs per product, I’ll show you this report, these are the costs per product, I’m able to see the total spent amount for the organisation per product but I can also see it for the user, this is per user and I can see the total amount of products and what the costs are per user. This is the place where you can schedule the reports, I have two new reports, which are these two.
This is the end of this video. Thank you for your time and attention.
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For now have a wonderful day.