Introduction

HelloID supports SMS as a two-factor (2FA) authentication option in portal access rules and application access rules, both when your access rules are set to the fixed SMS factor type, as well as when the user is allowed to choose their own type and chooses SMS.

SMS can also be used in password self service.

To use SMS for any of these purposes, you'll first need to create an SMS provider configuration from this screen. Note that your organization must have an external account with an SMS provider. HelloID does not offer a built-in SMS provider.

To get started, go to Security > Authentication > SMS.

SMS - Overview

The following information is displayed for SMS configurations:

1. Name
   The name of the SMS configuration.
2. Enabled
   The enabled/disabled state of the SMS configuration. Disabled configurations are inactive and do not send any messages.
3. Actions
   Use the Edit and Delete links to modify or remove the configuration.

Next: Create or manage an SMS configuration >>