Introduction

HelloID's Delegated Forms allow you to assign traditional helpdesk tasks to members of your organization. For example, each department manager may be given the ability to reset their employees' passwords, resulting in fewer password reset calls to the helpdesk.

There are three built-in types of delegated forms:

• Disable account
  To disable a user's AD account.
• Reset password
  To reset a user's AD password.
• Unlock account
  To unlock a user's AD account.

Additionally, you may create custom delegated forms, by using any HelloID Dynamic Form as a template. Learn how to create a custom delegated form here.

To see an overview of your organization's delegated forms, go to Delegation > Delegated forms.

The following information is displayed:

1. Icon
   The form's icon.
2. Name
   The form's name.
3. Status
   The form's status. Disabled forms are not visible to end users.
4. Actions
   Use the links in this column to either Edit or Delete the form.

Next: How to Create Simple Delegated Forms >>