HelloID's Delegated Forms allow you to assign traditional helpdesk tasks to members of your organization. For example, each department manager may be given the ability to reset their employees' passwords, resulting in fewer password reset calls to the helpdesk.
There are three built-in types of delegated forms:
- Disable account
To disable a user's AD account.
- Reset password
To reset a user's AD password.
- Unlock account
To unlock a user's AD account.
To see an overview of your organization's delegated forms, go to Delegation > Delegated forms.
The following information is displayed:
The form's icon.
The form's name.
The form's status. Disabled forms are not visible to end users.
Use the links in this column to either Edit or Delete the form.