Introduction

HelloID's delegated forms let you assign traditional helpdesk tasks to users within your organization. They empower your users while hiding complexity and minimizing unnecessary permissions. Each delegated form uses a dynamic form as a template, and can execute an attached PowerShell action to perform actions in your organization's network.

For example, you can create a delegated form that enables or disables Active Directory accounts. The users granted access to it don't need administrative rights in Active Directory. Instead, they simply fill out the delegated form and HelloID securely does the rest.

There are two ways to create a delegated form:

• Import a pre-built delegated form from the Tools4ever GitHub account (recommended)
• If a suitable one does not exist in GitHub, create a custom delegated form

Users can access their assigned delegated forms in the Servicedesk tab of the HelloID end user dashboard, after you have enabled Servicedesk access.

Delegated Forms - Overview

To see your organization's delegated forms, go to Delegation > Delegated forms.

The following information is displayed:

1. Icon
   The form's icon.
2. Name
   The form's name.
3. Status
   The form's status. Disabled forms are not visible to end users.
4. Actions
   Use the links in this column to either Edit, Delete, or Clone the form.