Introduction

This article demonstrates how to access HelloID via the mobile app.

The mobile app is designed with one main feature in mind: accessing your applications.

If you want to use other features of the HelloID end user dashboard, you should log in via your computer.

Log in from the mobile app

1. Find the HelloID mobile app on the Apple App Store or Google Play Store, and install it.
   
2. Once installed, tap the app to open it.
   
3. You are prompted to enter your HelloID portal's URL (e.g., yourorganization.helloid.com). Enter it and then select the Next button. If you don't know the portal URL, contact your IT department.
   
4. You are prompted to choose a login method. Your IT department should have already told you which login method to use. Select it. For this example, we'll use the Local login option.
   
5. Depending on which login method you chose, you may be prompted to enter your credentials. Do so and then select the Login button.
   
6. You are taken to the mobile version of the Applications tab.
   
7. Select an app's tile to launch it. When launching an app for the first time, you may need to enter login credentials for it. For example: