Introduction

You can allow HelloID end users to log in by scanning a QR code. QR access is controlled on the basis of group membership. This feature is particularly useful for end users who may find it difficult to remember or type a password, such as K-5 students.

Configure end user login via QR code

Configure your sign-on policy

Go to the Sign On Policies page at Security > Policies > Sign On Policies.
Turn on the following toggles:
- Enable QR-Login
- Show QR-Login on Login Selector Page
Optionally, enter a comma-separated list or range of IP addresses to whitelist them for QR login. To allow all IP addresses, enter an asterisk (*).
Select the Save button.

Enable QR login for one or more groups

Create or edit the group whose members will be allowed to log in via QR code.
Add the appropriate users and/or other groups to this group.
Turn on the Enable QR-Codes toggle.
Select the Save button.
Repeat steps (1) - (4) for any additional groups which should grant QR access.

Assign QR codes to users

After you've enabled QR login for a group, QR codes will be automatically assigned to:

All users currently in the group
All users subsequently added to the group

There may be a ~15 minute delay before codes are generated. To manually generate a code (to override the delay, or for any other reason), do the following:

Edit the relevant user.
Under the General tab, select the Generate button. Alternatively, select the Scan button to use your device's camera to import an existing QR code.
A QR code is generated or imported. This is the QR code with which the user will log in.
Select the Save button.