Override a product duration
Depending on how a product is configured, employees may be able to request it for a certain duration only. You, as the employee's manager, can change this duration if the HelloID administrator allows it.
- Locate the request details for the product whose duration you want to override. You can only override the duration for products whose requests are marked Approved, Completed.
- If the employee has requested the product for a certain duration only, and you have permission to change the duration, you will see a Change return date link on the request. Select it.
- Specify a new return date and then select the Change return date button to confirm.
