Welcome!
Your home page in HelloID is the user dashboard. Here, you can access HelloID's most important features:
Important: Before continuing, enable at least one type of two-factor authentication.
Applications
An application is a website you need to do your job.
For example: Gmail, Outlook, Blackboard, or Salesforce.
With HelloID, you can log into applications with one click, without entering a username or password.
Start by...
- Launching an application
- Organizing your applications into custom categories
Self Service Products
A self service product is any resource you need to do your job.
For example: A new application, software for your computer, a laptop, or any other digital or physical item you'd normally request from your help desk.
HelloID fully automates the request process. For digital resources, it also automates the delivery process.
How to use Self Service depends on your role in your organization.
Start with...
The Servicedesk
HelloID's Servicedesk puts you in charge of IT tasks normally performed by the help desk.
For example, your organization can give you permission to modify user accounts, submit expense reports, update a website—or anything else.
Each task gets its own interactive form. You simply fill out and submit the form.
Start by...
- Accessing forms on the Servicedesk
And more...
For full documentation on the user dashboard, see Manuals for Users.