Self Service products represent resources that your employees need to do their jobs. For example:
- Web applications.
- Accounts on remote websites.
- Desktop software.
- Physical equipment.
- Or many other possibilities.
As a manager, HelloID Self Service lets you quickly and easily request products for your employees.
Request a product on behalf of an employee
- Go to the Managed users tab.
- In the list of employees you manage, select the relevant Open details link.
- In the list of products which you may request on behalf of the employee, select the relevant Request on Behalf link.
- You may be prompted for additional information, depending on the product. If so, enter the requested information and select the Request button.
- Depending on the product, the request may be submitted for approval by one or more managers, or it may be handled automatically.