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  2. Manuals for Users

Manuals for Users

In-depth guides for end users, managers, and product owners.

Getting Started

  • Quick start guide
  • The HelloID Dashboard

Login and Security

  • Log in from your computer
  • Log in from the mobile app
  • Log in with a QR code
  • Enable two-factor authentication
  • Use push authentication
  • Change your password
See all 8 articles

Applications

  • Launch an application
  • Organize your applications into categories
  • Update application credentials
  • Delete application credentials

Self Service for End Users

  • Introduction
  • Request a product
  • The request approval process
  • View your products and requests
  • Return a product
  • Withdraw a pending request

Self Service for Managers

  • Introduction
  • Request a product on behalf of an employee
  • The request approval process
  • View request details
  • Return a product on behalf of an employee
  • Override a product duration

Self Service for Product Owners

  • Introduction
  • Respond to product requests
  • Email notifications
  • View your products
  • Request a product on behalf of a user
  • Return a product on behalf of a user
See all 7 articles

Servicedesk

  • Introduction
  • Disable Account form
  • Reset Password form
  • Unlock Account form

Data Management

  • How to use Data Management
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