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HelloID

Add, edit, or remove an Agent Pool

For more information, see Agent pools.

Add an Agent Pool
  1. Go to Agents.

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  2. Click Add New Pool.

  3. Enter a Name.

  4. Select the Default Pool checkbox to make this the default Agent pool. If you only have one Agent Pool, it is automatically the default.

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  5. Click Save.

The new Agent pool is added.

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The next step is typically to Install an on-premises Agent in the new Agent pool.

  1. Go to Agents.

  2. For the relevant Agent Pool, click Edit.

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  3. Continue by following the steps in Add an Agent Pool.

  1. Go to Agents.

  2. For the relevant Agent Pool, click Delete.

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  3. If the Agent pool you're removing is currently the default pool, you must select a new default. Then, click Yes, I'm Sure.

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The Agent pool is removed. The services of all Agents inside it are shut down and disconnected from HelloID. The services remain installed on the target machine(s).