HelloID supports two types of MFA hardware devices:
- Classic Hardware Token: A low-cost OATH TOTP token. Provides one-time passwords for authenticating your end users to HelloID and other supported systems, usually via an LCD screen.
- Security Key: A FIDO/U2F or FIDO2/WebAuthn security key, such as a YubiKey or Titan Security Key. Connects to your device via USB, Bluetooth, NFC, or other protocol to perform a cryptographic exchange.
NOTE: HelloID supports all FIDO/U2F, FIDO2, and OATH devices. Below is a list of devices that have been specifically tested and confirmed to work. But, any device that conforms to one of these standards should be compatible with HelloID—even devices not on this list.
Internally-Tested Classic Hardware Tokens
|Token2||Token2 C202 TOTP hardware token|
|Token2||Token2 C301-i programmable keyfob|
|Feitian||Feitian OTP c200 (H27)|
Internally-Tested Security Keys
|Yubico||YubiKey 5 NFC|
|Yubico||YubiKey 5 Nano|
|Yubico||YubiKey 5C Nano|
|Yubico||Security Key by Yubico|
|Yubico||Security Key NFC by Yubico|
|Feitian||ePass Fido2 A4B|
|Feitian||ePass Fido2 NFC K9|