Request a product on behalf of a user

1. In Management > Managed users, select the relevant user's Details button.
   
   Note: Disabled users are marked as Inactive. You can still request products for these users.
2. In the list of products which you may request on behalf of the user, select the relevant Request on Behalf button.
   
3. If the product has a request form attached to it, fill out the form. For example:
   
   
4. Select the Next button.
5. If a Return Date is required, select one.
6. Optional: Enter a Comment.
   
7. Select the Request button.
8. The product has been requested. See The request approval process for information on what happens next.
   

Unavailable products

Occasionally, a product may be out of stock or otherwise unavailable. In this case, the Request on Behalf button is unavailable. Contact your organization's IT department for help.