HelloID's Servicedesk allows you to perform tasks within your organization, via interactive forms.
The Unlock Account form lets you unlock locked Microsoft Active Directory accounts.
You will only have this form on your Servicedesk tab if your IT department has given you the necessary permissions.
- Go to the Servicedesk.
- Select the Unlock account tile.
- Select a user from the drop down menu. If you don't see the user you want to disable, contact your IT department.
- Select the Unlock account button to confirm. The user's account has now been unlocked.