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HelloID

Return a product (user dashboard)

  1. Go to Service Automation > My Products.

  2. For the request you want to return, click Return.

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    Tip

    You can only return a product whose State is Approved, Completed.

  3. To confirm, click Return Product.

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  4. The product's State changes to Returned.

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    If the product is an application or other digital item, you will no longer have access to it through HelloID. If it is a physical item, you should return the item according to your organization's policies.