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Pynter SAML application setup

This manual shows you how to set up SSO to Pynter using the SAML protocol. The configuration takes place in HelloID and requires you to send information to Pynter.


  • HelloID environment

  • Pynter environment

    • SSO has to be requested at Pynter, this might come with additional costs.

Create or Import a Certificate

If there is no certificate yet, a certificate must be imported or created. This can be done in the HelloID Administrator Portal under Settings > Certificates. For this tutorial, we will use a self-signed certificate. Learn more about certificates here.

Application Setup
Add the Pynter Application

Create a new application in HelloID by navigating to Applications > Applications. Open the Application Catalog and search for "Pynter". Find the SAML template, and click Add. Learn more about managing applications here.

General tab

On the General tab, fill the default login URL with the Pynter environment SSO URL (replace {customer} with your customer name). Optionally, you may also add a description. Click Next.

Single Sign-on tab

On the Single Sign-On tab, perform the following steps:

  1. For the Issuer field, provide your HelloID domain in the format "{customer}".

  2. Endpoint/ACS URL should be set with the ACS endpoint URL of your Pynter environment in the format "https://{customer}"

    Note: This URL is case sensitive

  3. Validate and use ACS request URL is always selected for security reasons.

  4. ACS validation list should contain the URL you entered at the Endpoint/ACS URLNote: This URL is case sensitive

  5. In the X509 Certificate dropdown, select the certificate that you created or imported previously.

  6. As Extra audience enter the domain URL of your Pynter environment with a trailing asterisk (*) to include all URLs for your Pynter domain in the format "https://{customer}*"

    Note: the trailing asterisk (*) is required! Note: This URL is case sensitive

  7. Click Next.

Self service tab

On the Self Service tab, choose whether to automatically create a Self Service product, which makes the application requestable. This is optional. Click Next.

Finish tab

On the Finish tab, click Save to add the application to HelloID.

Configuring the Mapping Set

By default, the 'matching identifier' is set to the user's contact email. This is assuming the email address known in HelloID matches the Pynter user's email address.

If you wish to use another attribute, click here to learn more about attribute mappings.

Application metadata

After saving the Pynter application, click its Edit link on the applications overview. This will bring you to its properties page.

You now have the option to obtain the application metadata.

Dynamic Metadata (URL)

You can simply right-click Download metadata and copy the link address (something along the lines of at the right top of the screen.


Replace the word 'download' with 'index' in the URL to view the metadata. This URL is the Dynamix Metadata URL.


Please provide this dynamic Metadata URL to Pynter.

The configuration of the HelloID application is finished.

Pynter Configuration
Request SAML

In order to make the connection, Pynter needs to add the connection on their side. This can be requested at Pynter, this might come with additional costs.

To configure the SSO on the Pynter side, they will need the following information:

  1. Metadata URLPlease provide the dynamic Metadata to Pynter

  2. IDP Sign-On UrlThe login URL of your HelloID environment in the format "https://{customer}"

  3. IDP Sign-Off UrlThe sign out URL of your HelloID environment in the format "https://{customer}"

Finishing Up

The Pynter application has now been added to HelloID, and a trust has been configured between Pynter and HelloID. You are now free to assign the application to users within your organization and begin testing it and using it. You can learn more about managing applications and assigning permissions here.