HelloID Directory Agent service
The HelloID Directory Agent service is responsible for on-premises operations associated with the Access Management and Service Automation modules of HelloID. These include:
Synchronizing users into HelloID from an on-premises Active Directory configuration (see AD sync)
Authenticating users into HelloID when using the AD Agent IdP
Running Service Automation Pre-defined tasks and Scheduled tasks.
To get started, Install an on-premises Agent.
The log files for the HelloID Directory Agent can be found at: C:\ProgramData\Tools4ever\HelloID Directory Agent\log\.
Note
Unlike the Service Automation and Provisioning modules, the Access Management module can not use a cloud Agent. It can only use the on-premises HelloID Directory Agent.