Delegated forms
Delegated forms let you delegate traditional helpdesk tasks to users within your organization (e.g., enable/disable user accounts, update user attributes, create groups, etc.), while hiding complexity and minimizing unnecessary permissions.
Delegated forms use Dynamic forms for the underlying form design. When a user submits a delegated form, their form input is passed into the attached PowerShell script (see Delegated form tasks), which performs the necessary operations in your organization's network.
HelloID offers a variety of Pre-defined forms that you can import into your HelloID environment. If no suitable pre-defined delegated form exists, you can design a custom form yourself.
End users access their assigned delegated forms on the Servicedesk.
To get started, Automatically import a pre-defined delegated form or Add a custom delegated form.
Tip
To automate IT helpdesk tasks that involve inventory of some kind (e.g., delivery of software or hardware), use Products instead of delegated forms.