Mark a product action as succeeded
Follow these instructions to manually change a product action's Task State to Completed, to indicate a successful run. Useful, for example, if the action failed but you manually performed the action that the action was supposed to do.
Note
To re-run the product action instead of simply marking it as succeeded, instead see Retry a product action run.
In the Admin dashboard, go to Self Service > Request History, to View product request history.
Alternatively, go to Recertification > Request history to View recertification request history.
Note
To mark a product action as succeeded, you need the Self Service Request History - Mark action as succeeded right or Recertification Management - Manage request history right, depending on the page.
For a product request with a Task State of Failed, click
View details.
Go to the Task Execution tab.
Click Mark As Succeeded.
Click Mark As Succeeded to confirm.
The Task State changes to Completed.
