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View product request history
  1. Go to Self Service > Request History.


    The history of all Product requests is displayed.

  2. To view details for a specific product request, click view-delegated-form-activity.png View Details.

    For example:


    If there is a product task involved in this request, the following actions are available:

    • View Log: View task run details for the product task.

    • Mark As Succeeded: Manually change the task's Task State to Completed, to indicate a successful run. Useful, for example, if the task failed but you manually performed the action that the task was supposed to do.

    • Retry: Retry a task run for the product task.