Recertification requests
Warning
Recertification requires a Governance module license.
If you're a user, a manager, or a product owner, a HelloID administrator may assign you as a designated responder for certain products. In this case, you will be responsible for approving or denying product requests.
This may include recertification requests. Recertification requests are triggered by recertification campaigns which can be launched to re-evaluate previously approved product requests.
Recertification requests that are awaiting your approval are listed in the recertification requests overview.
Note
You must have the HelloID Recertification - Recertify right and be member of the configured recertifcation campaign access group in order to view recertification requests.
Note
This feature is available as a beta release. Recertification requests triggered by Multiple Assignments or Conflicting Products campaigns are not yet included.
Go to Recertification > Requests.
Click Open Details to view the details of a specific request.
Table 1. Request details#
Name
Description
1
Request information
General product assignment information including the product name, who requested it, for whom, the original date and time of the product request, latest request update date and time, request state, and optional corresponding task execution state.
2
Scope reasons
One or more reasons why this product request was selected in this Recertification Campaign.
3
Request timeline
A chronological overview of the initial product request with approvals and possible denials up to this point.
4
Form data
The entered data of the product request, if a form is attached.
Click Approve or Deny to confirm or revoke access to the product for the user. If you approve, the user will still have access to the product. If you deny, the product will be returned.