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Re-enforce a granted entitlement

Use the following instructions to re-enforce a currently granted (see Grant) entitlement. To instead retry a failed entitlement action, Retry failed action.

  1. Go to Persons > Entitlements, select the relevant person, and locate the relevant entitlement OR; go to Business > Entitlements > Granted and locate the relevant entitlement.

    Persons_Entitlements_InRule.png
    Business_Entitlements_Granted_MSAzureAD.png

  2. For the relevant entitlement, click Entitlement details.

  3. Click Start Action to expand the options.

    Persons_Entitlements_MSAzureAD_LastAction.png
    Business_Entitlements_Granted_LastAction_2025_03.png

  4. To re-enforce the entitlement, click Retry Grant.

Tip

Occasionally it may be necessary to retry granting account entitlements for all accounts in a target system, for example when account references are incorrect. An easy way to do this is: copy the business rule, remove the old business rule with the Delete and keep unmanaged button, run an Enforcement, then publish the copied business rule and run another enforcement.

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