Re-correlate a person's target account
If an account needs to be managed (again) and linked to a person in HelloID, you can accomplish this by using HelloID's correlation feature. To do so, follow these steps.
Ensure that HelloID's correlation feature is enabled for the relevant target system:
Active Directory Correlation
Azure AD Correlation
PowerShell v2 Correlation
Take note of the fields selected as Person Correlation Field and Account Correlation Field.
Update the correlation property of the person in the source system and/or of the unmanaged account in the target system, so that the fields have matching values.
If you need to change the account attribute, you could either use the target system's external admin console, or use HelloID if the target system is:
Active Directory: Manually correlate an account.
Azure AD: Manually correlate account.
Make sure that the person is in scope of a business rule that grants the account: View a person's business rules, or go to Business > Rules, open a business rule and view the in-scope persons in the Persons pane.
Wait until the business rules get applied, or perform a new Enforcement.
Alternately, if the same person has previously been granted an account in the same target system by HelloID, go to Persons > Entitlements, select the person, and then Re-enforce an entitlement for the person's Account entitlement in the relevant target system.
HelloID correlates the target account to the (main) person. The account is now managed by HelloID and will receive person data and entitlement updates.