HelloID

Recertification is the automated process of reviewing and validating user access to self-service products.

Over time, access permissions may become outdated or no longer align with current rules. For example, a product may not have been returned after a user was disabled, a user may no longer have the required group memberships, or a product may have been assigned multiple times to the same user even though the current self-service product configuration only allows one assignment per user.

Recertification campaigns identify products that may be improperly assigned. Any campaigns that you have access to are listed in the Recertification insights overview.

In addition, recertification campaigns can trigger recertification requests which follow the configured approval workflow to confirm or revoke access.

If you're a user, a manager, or a product owner, a HelloID administrator may assign you as a designated responder for certain products. In this case, you will also be responsible for approving or denying recertification requests. Recertification requests that are awaiting your approval are displayed in the Recertification Requests overview.