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HelloID

Enable Azure AD sync

Important

An advanced setup tutorial can also be found at https://learn.microsoft.com/en-us/azure/active-directory/saas-apps/helloid-provisioning-tutorial.

  1. Go to Directory > Azure AD.

  2. Click New Secret. The URL and Secret fields are automatically populated.

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  3. Log in to your Azure portal at https://portal.azure.com/.

  4. Under Azure Services, click Microsoft Entra ID.

    AzureServices-MSEntraID.png

  5. In the Manage menu, go to Enterprise Applications.

  6. Click New Application.

    2022-10-07_9-57-14.jpg

  7. In the search box, enter HelloID.

  8. Click the HelloID tile in the search results.

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  9. Click Create.

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  10. In the Manage menu, click Provisioning.

  11. Click Get Started.

  12. Change the Provisioning Mode to Automatic.

  13. Copy the URL value from HelloID and paste it into Azure/EntraID's Tenant URL field.

  14. Copy the Secret value from HelloID and paste it into Azure's Secret Token field.

  15. Click Test Connection.

    2022-10-07_10-05-18.jpg

    You should get a message that reads "The supplied credentials are authorized to enable provisioning".

    2022-10-07_10-06-58.jpg

  16. Click Save.

  17. Optional: You may need to Add Azure AD user mappings. Do this only if HelloID depends on attributes that are not automatically included in the default synchronization:

    • Access Management: Add employeeId if your SSO applications rely on this attribute.

    • Service Automation: Add manager.id if product requests must be approved by a user’s manager and HelloID is not configured as a target system in Provisioning (which is the preferred setup).

  18. Enable the Provisioning Status toggle.

    2022-10-07_10-11-57.jpg

  19. Click Save.

  20. Go to Enterprise Applications > HelloID > Users And Groups. Assign all relevant users and groups to this application.

    2022-10-07_10-36-23.jpg

  21. Go to Enterprise Applications > HelloID > Provisioning. Refresh this page after a few minutes, and it should report "Initial cycle completed".

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Your Azure AD users & groups have been synced to HelloID Users and Groups. To view them, go to Directory > Users or Directory > Groups and filter by Azure AD.

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Tip

If a specific user or group is not being synchronized, Test Azure AD sync.

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