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Task: Send email
Description

The Send email task lets you send emails during a product request. Note that this task is only available in the Self Service context. It cannot be added to Tasks, Delegated Forms, etc.

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Tip

To set up a custom 'from' address, Configure a custom 'from' address for emails.

Variables

Name

Description

Type

Comment

Execute on state

The stage of the product request during which the email will be sent

Drop down

Use Custom From Address

When turned off, the email 'From' field is the Email Address specified in Company settings. When turned on, you manually specify an address below.

toggle

From

Email 'From' field when Use Custom From Address is turned off

string

To

Email 'To' field

string

Subject

Email subject

string

HTML content

Turn on to enable HTML in the Content field. Turn off to use plain text.

toggle

Content

Email body

string

Task editor
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