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Agent logs

Agent logs are not available in the HelloID admin portal. To view them, access the following folders on the server where the Agent instance is installed:

The log files for the Access Management Agent can be found at: C:\ProgramData\Tools4ever\HelloID Directory Agent\log\.

The log files for the Service Automation Agent can be found at: C:\ProgramData\Tools4ever\HelloID\ServiceAutomation\logs\.

The log files for the Provisioning Agent can be found at: C:\ProgramData\Tools4ever\HelloID\Provisioning\.