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HelloID

Audit log data reference

HelloID uses the following indexes when storing audit log data in Elasticsearch, which you can use to Explore available audit log data.

Service Automation

Index

Description

sa-*

All Service Automation events and log messages.

sa-audit*

Log messages written from custom PowerShell code in Tasks and actions.

sa-approval-*

Actions taken in Approval workflows (approve, deny).

sa-data*

Actions taken on Data sources: create, update, delete

sa-delegated-form-*

Delegated forms administration events: create, update, delete.

sa-dynamic-form-*

Actions taken on Dynamic forms (graphical form definitions).

sa-form*

Events related to the use of Delegated forms (service desk tiles): open, submit.

sa-product*

Products administration events: create, clone, update, delete.

sa-recertification-campaign-crud*

Recertification campaigns administration events: create, update, delete.

sa-recertification-campaign-iteration*

Events related to the use of Recertification campaigns: start iteration, create recertification request.

sa-recertification-recertify-request*

Actions and events related to Recertification requests.

sa-request*

Product requests events: request, approve, deny, return.

sa-variable*

Events related to Custom variables: create, update, delete.

Provisioning
Indexes

Index

Description

provisioning-*

All Service Provisioning events and log messages.

provisioning-audit*

Log messages written from target systems and notification systems.

provisioning-source-import*

Source imports starts, including details, such as whether they were scheduled or started by a user.

provisioning-source-snapshot*

Source snapshots events, including details, such as the number of persons imported or deleted.

provisioning-system-action*

Automatic merges of persons.

provisioning-user-action*

All user actions in Provisioning.

provisioning-user-action-aggregation*

Actions taken by users in Person aggregation: who merged which persons, either manually or following up on merge suggestions.

provisioning-user-action-business-rules*

Business rules publications, including details such as differences between entitlements, conditions, and persons in scope, and whether entitlements were unmanaged or revoked.

provisioning-user-action-entitlement*

Actions taken by users to manage or unmanage Entitlements.

provisioning-user-action-evaluation*

Scheduled or user-initiated Evaluation and Enforcement actions, including who started them and whether Resources were included.

provisioning-user-action-reconciliation*

Actions taken by users to resolve Reconciliation issues, such as excluding or deleting accounts.

provisioning-user-action-source-system*

Actions taken by users on Source systems: running imports or snapshots, or updating a source system's configuration (e.g., scripting, mapping, custom configuration in JSON).

provisioning-user-action-target-system*

Actions taken by users on Target systems: running imports or snapshots, or updating a target system's configuration (e.g., mapping, resources, or thresholds).

provisioning-user-action-thresholds*

User approvals for provisioning actions paused by Thresholds, allowing blocked actions (e.g., account access grant or revoke) to proceed.

Fields

These are some useful fields to filter user actions on when you Explore available audit log data for Provisioning.

Field

Possible values

context

BusinessRules, Entitlements, Evaluation, PersonAggregationManual, PersonAggregationSuggestion, Reconciliation, SourceSystem, TargetSystem, Thresholds

action

Approve, Cancel, Create, Delete, Disable, EntitlementImport, Exclude, Import, ManualUpdate, Merge

area

Account, Administration Configuration, Agent Selection, Contract Mapping, Correlation, Custom Configuration, Custom Configuration - Form, Depends on system Configuration, Directory Configuration, Exchange

Access Management

Index

Description

authentication-*

All Access Management events and log messages.

authentication-admin-*

HelloID portal configuration updates, including applications, Identity Providers, and access rules.

authentication-application*

Applications start events, including who started the app, device, IP, browser, and whether it succeeded or failed.

authentication-group-*

Groups settings updates (excluding memberships).

authentication-login-*

Portal login events, including user, Identity Provider, IP address, browser, device, and success or failure details.

authentication-mfa*

Login events with multi-factor authentication (2FA), including relevant details.

authentication-user-*

All changes to Users, such as password, name, or manager updates.