Elastic messages for Recertification
Elastic messages that help track recertification requests cover the following scenarios:
A new recertification request is added
A recertification request has been approved, or it has been denied (and the product is returned)
A recertification request has been updated (e.g. linked to a new campaign)
A recertification request has been removed (e.g. the product request has been returned by the employee)