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HelloID

Custom campaigns

Warning

Recertification requires a Governance module license.

In addition to System campaigns, of which the settings and scope cannot be modified, you can create one or more custom recertification campaigns to review specific assigned self-service products. Each custom recertification campaign has its own settings and scope of assigned products.

Create a custom recertification campaign

Note

The HelloID Recertification Management - Manage campaigns right is required to create a new custom recertification campaign.

  1. Go to Recertification > Campaigns.

  2. Click Create campaign to create a new custom campaign.

    Recertification_Admin_overview.png
  3. Enter a Name (required) and Description (optional) and click Next.

    Recertification_Admin_CRUD_general.png
  4. Configure the campaign scope by selecting one or more values for the available filters and click Next.

    Recertification_Admin_CRUD_Scope.png

    #

    Item

    Description

    1

    Unsaved changes

    There are unsaved changes for this campaign that need to be saved before it can be activated.

    2

    Product filters

    Select one of the available product filters to adjust the scope of the current campaign.

    3

    User filters

    Select one of the available user filters to adjust the scope of the current campaign.

    4

    Scope preview details

    Information on the latest output of this campaign's scope preview calculation.

    5

    Scope preview filters

    Product and user filters used for the latest scope preview calculation.

    6

    Reload preview

    A button to start a new scope preview calculation based on the current filters. Any unsaved filter adjustments will be included in the new preview scope calculation but must be saved manually if desired.

    7

    Scope preview results

    Grid overview displaying the results of the latest scope preview calculation. It includes search functionality for products or users, along with various filter options.

  5. All campaigns generate insights. On the Rules tab, select the Manual approval option if the campaign should also trigger recertification requests, or the No approval option if it should not. Then click Next.

    Note

    Recertification requests follow the currently configured approval workflow. If the setting 'Specify approvers' is disabled for the current approval workflow, the recertification request must be reviewed by a member of the fallback group. This group can be set in the Recertification settings.

    Note

    Approvers must have the HelloID Recertification - Recertify right and be member of the configured recertifcation campaign access group in order to view recertification requests.

  6. In the Access Groups field, enter the names of the groups that should have access to this recertification campaign's insights.

    For this example, we'll add the Security Officers group.

    Recertification_Admin_CRUD_Insights.png
  7. Click Save.