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HelloID

System campaigns

Warning

Recertification requires a Governance module license.

Each system campaign has its own name and scope of assigned products. These cannot be modified.

HelloID offers two types of system recertification campaigns:

If you need more flexibility, you can create Custom campaigns and apply custom scope filters.

For a system campaign, you can select which groups have access to its Insights, and whether the campaign should trigger recertification requests. See Configure a campaign.Configure a campaign

to launch the campaign.

Improperly assigned products

The system recertification campaign titled Improperly Assigned Products identifies all products that are currently assigned but are no longer eligible for request based on the latest HelloID configuration. This typically occurs due to changes in product configurations, updates to a user's status, or modifications to their group memberships.

Product assignments not linked to any other campaign

The system recertification campaign titled Product Assignments Not Linked to Any Other Campaign identifies product assignments that are not associated with any other campaign. This may indicate a potential issue that requires updating the scopes of existing campaigns or adjusting the product configuration. For example, you may need to set the correct risk factor or price for the product.